Privacy Policy

 

Privacy Policy & Communication Consent

This Privacy Policy explains how we collect, use, store, and protect personal information provided by individuals who submit their information through our website in connection with selling a property (“Leads”). We are committed to protecting your privacy and complying with applicable laws, including the Telephone Consumer Protection Act (TCPA) and A2P messaging requirements.

Information We Collect

We may collect the following information when you voluntarily submit it through our website:

  • Contact information, including name, email address, phone number, and mailing or property address
  • Property information, such as property type, location, and characteristics (e.g., number of bedrooms/bathrooms)
  • Any additional information you choose to include in your message or inquiry

How We Use Your Information

We may use the information we collect to:

  • Respond to your inquiries and communicate with you regarding your interest in selling your property
  • Contact you via phone call, email, and/or text message regarding our services, offers, or next steps
  • Connect you, with your consent, to third-party real estate professionals or investors who may be interested in purchasing your property
  • Improve our services, marketing, and internal business operations

Consent to Receive Calls and Text Messages (TCPA Compliance)

By submitting your contact information through our website, you expressly consent to receive communications from us, including calls and text messages, which may be sent using an automatic telephone dialing system (auto-dialer) or prerecorded/artificial voice, at the phone number you provide.

  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase

You may opt out of text messages at any time by replying STOP to any message. You may also contact us directly to revoke consent.

Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Mobile Information Sharing & Data Use

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information collected, including mobile numbers, will be used solely to provide our services, respond to inquiries, and communicate with you as described in this Privacy Policy.

We do not sell, rent, or trade your personal information, including mobile phone numbers, to third parties under any circumstances.

Disclosure of Information

We may share your information only in the following circumstances:

  • With trusted third-party service providers (such as CRM, marketing, or communication platforms) who assist us in operating our business. These providers are contractually required to safeguard your information and use it only for authorized purposes.
  • With third-party real estate agents or investors, only with your consent, to facilitate potential property transactions.
  • When required by law, court order, or legal process.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or wireless transmission is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children under 18. If we become aware that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Phone: (833) 896-0304
Email: info@exclusivehousingsolutions.com